I like the honesty, quality, humor and personal flavor of the site - my expectations have always been exceeded when the beads arrive.
Quick turnaround on my orders, fair prices, very friendly the one time I called, and I have never had to send anything back!
I like the prices, the free shipping for orders over $50, the monthly coupon, and customer service.
[ Jerry ] - Didn't
somebody else complain about shipping?
Good service. High quality products.
Its very easy to order and the beads come quickly. The prices are very good. The overall feeling of your company is very pleasant.
Your service is excellent and your website is always a pleasure to browse. nice site, very informative and good prices.
[ Jerry ] - Didn't
somebody else complain about my prices?
Personal service
Have what I was looking for when I wanted it.
I love the fact that your company is always there to talk (or write) too. It is hard sometimes to order certain beads when you do not see them in person. Therefore, it is nice that you are able to answer my questions. I thank you for that service. That personal touch keeps me coming back.
You have a very good selection of products.
Quick shipment of order
I went to your site for the alphabet beads. You had what I wanted, and they were nice looking when I received them. There were some letters you did not have though, and that is a bit of a problem. I liked that you shipped quickly as well.
Super fast service, order always correct and packed well. Very convenient, Dependability is excellent and products are always top quality, no seconds to weed out.
I feel like I have personalized service. Jerry has answered most of my emails.
The monthly newsletter, the 5% discount you give in the newsletter.
What you carry is a good quality. Sometime that is hard to find.
Soooooo many beads.
The quality was great, ordering easy, knowing how many in stock, etc.
Football beads !
Service, newsletter
I love your selection, ease of shopping on your site, no extra shipping charges for small orders, & your prompt filling of orders.
Great products--reasonable prices.
I love this site. I love the variety and think the specials and sales are great. The site is easy to see and the products always match the pictures. Always easy to get where you want to be on this site.
The alphabet beads I received were GREAT--excellent quality, probably due to your Juan Valdez quality control person I read about on your website. It saved me money, stress, and the trouble of ordering replacements, so thank you very much!
Excellent quality products, super fast shipment, great customer support!
Availability of beads.
I found what I was looking for--starfish beads.
Cheap, shipping is good too.
I just started beading in June 2002. I have been in two small craft shows in 2003, with the help of your wonderful products. I find your website is very user friendly and I look forward to doing more business with you.
There have been some new bead stores that have opened in my community but I enjoy shopping on your website. I was given a laptop computer for Christmas and I have taken the last two months off from beading to play with my new toy. Your March newsletter reminded me that I need to get back to beading. I have a craft show coming up in the spring.
Very professional and efficient - good quality stuff!
You have a good variety of crystal beads.
Variety of beads
Your stock is always plentiful; your shipping is expedited quickly, and your customer service is fantastic!
Integrity, Honesty, Reliability, and knowing that I can recommend you to my friends and never have to apologize. Thank You Jerry Smith Beads!
I love the personalized service and help I receive when I send an e-mail or call up. I also like the way you figure shipping; that is to say, that you are not trying to make money off me when you ship my order. Shipping and handling fees are a very sore subject with me!
Alphabet beads
One thing that impressed me was the little pamphlet included with your shipment. Anytime someone makes the effort to be helpful as well as financially successful, they definitely are going to be moving up towards the top of my list of suppliers. This, along with your courteous e-mails, made a very good impression.
Quality of products, friendly informative email, excellent pictures, interesting reading on site, and an obvious commitment to your customers. Oh, and your prices aren't bad, either!
Very good selection, fair prices, fast shipping and a website that is easy to navigate.
EVERYTHING
I liked that you give personal experience with the product in the descriptions, and that you have reasonable prices.
The prompt and friendly customer support and helpfulness (when possible).
This was my second order and I will be back again. Very happy with your charms - they are far nicer than ones I have seen in stores and have held up on a charm bracelet than any others we had.
You have a great charm selection - please continue to expand it.
Your information on beads and anything associated with beads
This was my first order. I ordered some silver purse charms. They arrived today. I don't think the images on the site did them justice. I am excited to be able to use them. I will visit often and buy without worry.
[ Jerry ] - Yeah
images are tough, some look great other look like doogy-doo. I wish that all of
my images looked exactly like the products.
This is a fantastic web site- I tell all my bead buddies your prices are wonderful /your postage & shipping is great you do an excellent job of personally replying to emails your web site is informative and your writing style is funny and well done
Terrific selection and prices affordable shipping good coupon speedy delivery the wide variety.
Very informative and interesting newsletters. I feel like I know you!
I love how you describe things in a casual way. It really feels comfortable and low-pressure when I am reading descriptions. I also like the little personal anecdotes and stories, as if I'm buying from a real person and not a cold, impersonal conglomerate.
Good variety...
I love the web site and the products
The quality of the product and ease of ordering.
I like all your products but will shop where I can get the best services and prices
Great site, excellent color selection in all sizes (very important) and most of all very very good prices.
Report A Bug / Request a Product or Feature
